Professionalism, they care about what the customer wants, they listen, their ideas are individual and they are so friendly. A little pricey, but we all know, you get what you pay for.
I see Stanley Thompson at MM - he is fabulous! I also send all my clients to see him (I'm an image consultant). Each and everyone raves about him after their experience. If you have extremely curly hair and are afraid to let others touch your hair, Stanley is an expert at managing this often difficult hair type. In fact, if you have any hair at all, you should have Stanley cut and color it!
When Matthew Morris was at the other salon before he had his own I hated it! He barely touches your hair while someone else does most of the work. If I am coming to Matthew Morris I expect HIM to do the job not one of his helpers! For those prices you should get a back rub and a cocktail!