Listed In: Bike Shop
We want to make sure that you leave our shop happy. We offer a wide selection of bicycles for different people and uses. And we provide expert assistance in selecting the proper bike type and model. For example, a road bike makes little sense if your plan is to tackle dirt trails. Likewise, if you're into cruising, you certainly don't need to test ride racing rigs. You need the bike type that's right for you, and our experienced staff will listen to you and help you choose.
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I was very disappointed by Mob Cyclery, I visited the shop and was completely ignored, not a huge problem because I didn't really know what I was looking for at that time, so I grabbed a catalog. I found exactly the bike I was looking for and was prepared to buy one for myself and one for my partner. I anxiously called the store and asked about ordering the bike and was told that I would get a call back letting me know if ordering the bike was possible. No call back, I waited one week and called again. This time making it very clear I will buy both of these bikes, and again they said they would can me back to let me know. Another week later still no call. I then went to ANY AND ALL BIKES NO.1 and they were awesome they took care of me and ordered both bikes. I felt like my business was not appreciated at Mob Cyclery even if they were unable to get what I wanted exactly they could have at least called me back or asked if I was interested in any other bikes. I'm by no means rich but I had $1000+ saved for these bikes and Mob didn't take me seriously and lost it. For an A list company they get an F from this customer!
Posted by: Liz, 8/27/2007
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EXCELLENT customer service!!!
Posted by: Kathryn Garner, 8/10/2007
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MOB is hands down the best bike shop around. Walk into the shop and you'll be impressed by their knowledge and commitment to the cycling community, and especially their commitment to developing the area's young cyclist into top talent.
Posted by: , 8/1/2007
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Excellent service
(2 reviews)
